Two months after an African-American doctor’s viral Facebook post alleged mistreatment by crew members when she offered to help an ill passenger on a Delta Air Lines flight from Detroit to Houston, the company has announced it will no longer require medical professionals to present identification.
The company said in a statement Monday that effective Dec. 1, Delta flight attendants are no longer required to verify medical credentials. Medical professionals will now be allowed to help based on his or her statement that the individual is indeed a physician, physician assistant, nurse, paramedic or EMT. The company also announced the launch of inclusion training for Delta employees, which will be rolled out to its “frontline employees, with some of the flight attendant groups being the first to participate.”
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